RETURN POLICY, GENERAL TERMS OF SALE AND PRIVACY statement
Customer happiness is very important to me, so if something about your order is not as you want it please contact me.
All purchases except custom items (see below) can be returned within 14 days for a refund or exchange, the choice is yours. If you do wish to return an item, please contact me to arrange this. Please note, items must be in unused condition.
In the case of items that have been customised to your exact requirements (bespoke or personalised), I can only accept returns for defects in material or workmanship.
You will need to pay return postage unless there is a fault on my behalf. Please always get a tracking number and, to avoid any Customs charges, please clearly mark the package ‘RETURNED GOODS’ as I am not responsible for any return charges, losses or customs duties etc.
I am also not responsible for return postage or carriage costs for items sent out where a delivery has been attempted but the customer was not in to receive it.
Refunds less actual postage will be applied to your original method of payment.
Please return items in their original condition and full packaging within 14 days.
Any queries then please do not hesitate to contact me – thank you.
All enquiries: Email Form
General Terms of Service
By ordering any of my products, you agree to be bound by these terms & conditions.
By placing an order at Bardster’s Crafts, you warrant that you are at least 18 years old or have your parents’ or guardian’s permission to buy from me.
I am not able to send goods to PO Box addresses.
Events outside Bardster’s Crafts’ control shall be considered force majeure.
The price applicable is that set at the date on which you place your order.
Bardster’s Crafts reserves the right to amend any information without prior notice.
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at your own expense.
Bardster’s Crafts is not responsible for the cost of return shipping, including when a delivery has been attempted.
Also Bardster’s Crafts is not responsible for any Customs charges or taxes that may be levied on a return to the UK, therefore please ensure any return is marked ‘Returned Goods’.
Please note that my vegetable tanned leather is a high quality natural material that will have some marks and blemishes consistent with a natural product, and also with handling and transit from suppliers etc. and in making.
Please bear in mind that all natural leather belts will mark with use, and while this adds to their character, you also need to be careful not to over-tighten your belt as this will strain and mark the leather unnecessarily.
Please also note that natural leather products contain oils which can come to the surface while the leather is new and therefore, as a precaution, you are advised to wear new items with darker clothes until worn in.
Bardster’s Crafts reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product
offerings without prior notice.
Bardster’s Crafts reserves the right to cancel any order for any reason, and in which case any payment will be fully refunded to you.
All enquiries: Email Form
I take your privacy very seriously, and I only use your details to manage your order, and nothing more. I will not collect or use your data for anything else. I will not send you marketing information, and will never sell your data. The data you supply is ONLY used to manage your order in line with the current GDPR regulations. All information related to your credit card details is stored on Stripe’s webservers, and I have no access to any of your financial details.